I can no longer be considered a terrified beginner, a beginner, definitely, but not so terrified. However, I think every class is going to have its own challenges and therefore terrors. This week we finished, or mostly finished, our “ribbons” of the week before. This was an exercise in shading and shadows. Then it wasContinue reading “Terrified Beginner no longer! by Liz Saunders”
Category Archives: customer service
No Pictures Allowed! by Liz Saunders
Have you ever taken a picture in a grocery store so that you could remember something, possibly research it, or in my case call a friend and say “what the heck is this and how do you cook it?”? I’ve done it lots of times. I used to drive my friend Bruce buggy because IContinue reading “No Pictures Allowed! by Liz Saunders”
Oust-A-Mouse Bait House Exemplifies Exceptional Customer Service by Liz Saunders
Back in the fall, our friends, Wendie and Hugh, came down to Toronto and we went to the Cottage Life Show. While we were wandering around, I saw a booth displaying various types of insulation and I stopped to chat. One of my questions was: is your insulation mouse proof? The response: Are you kidding? Nothing’sContinue reading “Oust-A-Mouse Bait House Exemplifies Exceptional Customer Service by Liz Saunders”
I’ve been instructed to be creative!
Where has the month gone? I can’t believe I actually managed to type a blog back on January 5th, what with my hand still being really sore from surgery but I guess being pissed off helped. Thanks to Witchy and some homeopathic remedies, I’m healing well and will be back into the blogging chair soon.Continue reading “I’ve been instructed to be creative!”
Pizza Pizza does NOT always honour its 20 minutes or free guarantee! by Liz Saunders
Last night husband dearest and I decided to order our usual pizza from the same store we’ve been picking up from for 7 years. Got there 20 minutes later to pick up and the pizza was wrong – as in it was not the pizza we had ordered. “Oh” said the clerk, “that’s head office’sContinue reading “Pizza Pizza does NOT always honour its 20 minutes or free guarantee! by Liz Saunders”
ACANAC…Don’t trust them and don’t sign up with them! by Liz Saunders
We moved to our condo a year and a half ago. At that time, I took the opportunity to switch from Rogers (who I had always hated dealing with) to Distributel DSL. Turned out that Distributel was no better (ISP-wise) but they were nicer to deal with. So in October, out of desperation to get myContinue reading “ACANAC…Don’t trust them and don’t sign up with them! by Liz Saunders”
Getting on with life! by Liz Saunders
I can’t believe two weeks have passed since my last blog. During the cruise, when I was in so much pain from my arthritis, I promised myself that when I returned I would get on the phone to my hand and foot surgeon and make appointments. Well, I like to keep my promises to myselfContinue reading “Getting on with life! by Liz Saunders”
Advantage Car Rentals redeems itself – with good customer service! by Liz Saunders
I recently blogged about our “interesting” experience with Advantage Car Rental in Fort Lauderdale. Well, having said “don’t use this company”, I take it back. Joe did the research to discover that Advantage Car Rental is owned by Hertz. He also found the email addresses for Vice President of Hertz, Brian Dickerson and Senior ViceContinue reading “Advantage Car Rentals redeems itself – with good customer service! by Liz Saunders”
It all boils down to customer service! by Liz Saunders
The trip is over. I type this sitting on the floor of the plane because we’ve got the best leg room ever right beside the emergency exit. But I’ve never seen this much leg room, it’s awesome. One of the best things of this trip. The ship was quite impressive compared to the tug boatContinue reading “It all boils down to customer service! by Liz Saunders”
The Cruise – the Beginning
Welcome to the Carnival Freedom. Within minutes of being on board, a waiter was rude to me. Unbelievable! I was so stunned at the time that I didn’t react but I will be talking to guest services…for sure! Unfortunately, Monday I pushed my body way too far so my hands and feet are shockingly painfulContinue reading “The Cruise – the Beginning”