The worst restaurant in the world or just a bad day: Is customer service really that hard?

A couple of weeks ago, my husband and I got a slow start to the cottage.  Normally we leave on Friday afternoon, but this particular weekend because of family we didn’t get started until about 11 a.m. Saturday.  Having arranged to meet friends in Gravenhurst to attend the Dockside Festival, we arrived first and it wasContinue reading “The worst restaurant in the world or just a bad day: Is customer service really that hard?”

Jim Pagiamtzis asked me 2 questions…

Not long ago, Jim Pagiamtzis asked me to think about two questions: What got me involved in the VA industry? and How can a VA benefit different businesses? Well, the first is easy.  I got fired; I got fired by a church.  Fortunately for me (not for them), it was wrongful dismissal and I walkedContinue reading “Jim Pagiamtzis asked me 2 questions…”