The worst restaurant in the world or just a bad day: Is customer service really that hard?

A couple of weeks ago, my husband and I got a slow start to the cottage.  Normally we leave on Friday afternoon, but this particular weekend because of family we didn’t get started until about 11 a.m. Saturday.  Having arranged to meet friends in Gravenhurst to attend the Dockside Festival, we arrived first and it wasContinue reading “The worst restaurant in the world or just a bad day: Is customer service really that hard?”