Today started out much as any other day…checked my email, went for my walk around the building, spent an hour on the phone trying to get my printer/scanner to work and then I got ready to make some phone calls for a client. Unfortunately, what I didn’t know was that across the street there was a gas leak at the Leisureworld.
My day got disrupted by this because I was waiting for a delivery of the gift baskets I had ordered for clients as Christmas presents. I received a call that the baskets would be delivered in minutes so I went down to the lobby. Three-quarters of an hour later I finally received the gift baskets after the deliverer got “close” to me. O’Connor Drive has now been closed for over 3 hours. The residents at Leisureworld were evacuated onto TTC buses to await the all clear to return to their rooms.
Amazing how a gas leak can shut down a business that’s virtual, but effectively that’s what it did. I couldn’t make phone calls knowing that I would be interrupted when the gift basket delivery got close…and I didn’t know when that would be.
Published by J. Liz Saunders
With over 30 years of experience, J. Liz Saunders delivers exceptional office and sales support to a wide range of businesses. More importantly, she does so with creativity. Her ‘can do’, ‘can solve’, ‘can source’ attitude results in the most efficient and effective completion of her clients’ requirements every time.
Upon first meeting, Liz’ her most notable quality is her energy. When preparing for and running the Toronto marathon in 2004, Liz channelled this energy with discipline and determination. She uses those same qualities when organizing her many clients and delivering high quality support services in a timely manner.
As a virtual assistant, Liz cold calls and generates leads for sales people; researches sites for meetings; schedules appointments and provides client support; offers transcription services, manages broadcast emails, arranges printing, handles basic bookkeeping; writes correspondence, proposals, quotes and invoices for clients; and acts as a call centre taking registrations for seminars.
Liz is a certified Virtual Assistant with extensive experience in Microsoft Office. She has a BA from the University of Toronto and studied Fundraising Management at Ryerson University. She has experience in legal services, construction, insurance, real estate and facilities management. Liz builds her business based on trust, quality and a commitment to exceptional results.
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